The Lumina Sales blog
Updates, ideas, and practical notes from Lumina Sales on building and selling AI software.
Follow via RSSIf an AI receptionist quotes the wrong price or promises something nobody approved, the business on the phone line takes the blame, and you are next in line. Here is how to split the risk with your client and cut the odds of a wrong answer.
Movers do not buy an AI receptionist to book jobs on the phone. They buy it to get the survey on the calendar before three competitors do. Here is the qualifying question, the one thing your agent must never do, and what to charge for a trade with a five-month season.
Nobody has bought from you yet and the prospect just asked who else you have done this for. Here is what to say, what counts as proof before you have clients, and the proof you are legally not allowed to invent.
Locksmiths win or lose jobs on who answers the phone first. Here is how to demo an AI receptionist to a one-truck shop, what objections to expect, and where the trade is harder than it looks.
A cold call to a local business owner should do one thing: get him to open a demo link. Here is the opener, the gatekeeper line, the voicemail and the follow-up I would use, plus who should not cold call at all.
Restoration jobs go to whoever answers the 2 a.m. call. Here is how to demo, price and qualify a restoration shop for an AI receptionist, and which shops to walk away from.
Every Lumina demo tells prospects that bookings are simulated. Here is why that line helps you close, where it costs you, and the one sentence to say before they read it.
Garage door shops win or lose jobs on the first call of a bad morning. Here is how to build a demo around a snapped spring, what to charge, and the jobs an AI front desk will not fix.
Real estate agents buy one thing from an AI system: inbound inquiries answered in seconds and showings booked while they are out. Here is who actually has the budget, what to demo, what to charge, and where this does not fit.
Landscaping owners lose estimate calls while they are on a mower. Here is how to demo an AI receptionist to them, where the trade gets hard, and when in the year to sell.
Repair shops are short on technician hours, not on demand. That changes the pitch from more leads to protecting the hours they already sold. Here is the vertical playbook: the three calls to build the demo around, what an AI front desk cannot fix, and how to price it.
Published rates put a human answering service at $3.45 to $5.00 a minute, or $7 to $11.50 a call. The infrastructure behind an AI receptionist runs under 15 cents a minute. Here is the full comparison, where the answering service still wins, and what to say when your prospect already pays for one.
